On-Demand Support & Solutions
We can manage you systems and IT infrastructure from start to finish, or provide our expertise and support on specific aspects of your IT Operations on-demand.
Why E3 Managed Services?
E3 Managed Services offers short-term, long-term and on-demand solutions for all your IT requirements. Availing our managed services gives you access to round-the-clock support from our team of exceptional IT experts. Our IT professionals are equipped with more than a decade of experience, capable of running your IT infrastructure, developing your technical environment following strict KPI’s, and much more.
E3 lawson Managed Service Desk
Through our managed services, we respond to and resolve customer operations and functional issues, apply preventative patches and carry out remedial maintenance. Any authenticated user can enter an incident in our incident management portal for support on operations issues.
As your trusted partner, E3 provides top-notch managed services and support, backed by robust SLAs. Sit back and relax knowing that your systems are in the hands of one of the most experienced and trusted services organizations in the world.
What We Offer:
- ITIL Compliant Service Desk systems,
- One Call, One Source support for regional customers,
- Operations support for hospital daily-support needs,
- Business user support & functional support,
- Dedicated customer account manager
- Critical process periods to accommodate customer support requirements